Focus : Retail

We help deliver next-level customer experiences

We achieve this through innovative, digital products that achieve higher revenue growth, operating profits, and returns. Digitalised retailers know their customer behaviours and preferences so they can deliver the right products and services at the right locations, at the right times.

They can optimise their supply chains to ensure optimal inventories that minimise lost sales and maximise storage space. They can create personalised customer experiences. And they’re mobile beyond the point of sale (POS) while also integrating business systems, the supply chain, and omni-channel commerce.

A retail case in point

We helped a retailer with a queue management system that optimised the customer experience. We did that by analysing the way customers interacted with the business.

Then we supported their desire to reshape how employees care for customers while improving efficiencies and streamlining processes.

Featured solutions:

  • Queue management system (QMS)

  • Real-time queue management

  • Ticket generation that includes valuable customer information

  • Workload and performance monitoring

  • Executive reporting

Get a margin of comfort

Do you want to optimise the supply chain and give customers what they want? Let’s explore solutions that work for you.

Find out more about our Core Industry Focus

We help banks put smarter technologies into their hands to work smarter and develop smarter solutions for sophisticated markets.


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We provide business solutions that accelerate decisions and operations by harnessing your intellectual property (IP) to leverage game-changing capabilities.


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We help you collate important data to consolidate risk elements from all sources, convert them to insights, and use those to remain compliant.


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We help public sector organisations and NGOs achieve more through integrated insights, optimised processes, and the oversight tools they need for effective service delivery.


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We help retailers deliver great customer experiences through innovative, digital products that achieve higher revenue growth, operating profits, and returns.


This is how.

We help telecoms customers improve customer experiences by uniting physical and digital channels to capitalise on big data insights.


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We harness the full power of our solutions and skills to create Industry 4.0 utilities.


Find out how